About Us
Our Mission:
“To offer total support to the piston aircraft engine owners around the world by providing professional service and quality parts at a competitive price.”
Our History:
J & J Air Parts, Inc. is a family owned and operated business established in 1974. In 1986, the Federal Aviation Administration authorized the company as a certified Repair Station allowing us to become your specialist in aircraft cylinder repair and overhaul. Since then we watched our business grow from basically a salvage company to one of the largest providers for piston aircraft parts in the nation. Without a doubt, the key ingredients for our success have been our employees as well as our customers.
Experienced Staff:
Whether you need engine parts, cylinder services or just advice, our sales and support staff have the experience required to help get you and or your customer back in the air.
Complete Inventory:
There’s much more to customer service than answering the phone. At J & J Air Parts, we will use our experience and resources to assist you in identifying and locating even those hard to find parts. Our extensive engine parts inventory allows us to consistently meet or exceed your expectations.
Competitive Prices:
Our customers continually applaud us for our competitive prices. That’s great! But, they’re only going to get better. J & J along with our vendors want to offer you the most competitive price and have only been able to do so by monitoring our business’s affairs very closely.
Quality Statement:
We know that customer-driven quality and operational performance excellence are tenets to being an enterprising company.
J & J Air Parts, Inc. is committed to delivering high quality products and services to our customers that meet or exceed their expectations. Our customers and their satisfaction are the most vital parts of our company, and we include their perspective in every decision we make. To fulfill this commitment, J & J Air Parts, Inc. has established the following quality objectives.
1. Continuous Improvement
We recognize that we can always improve the value of our products and services to our customers. Therefore, we are continuously improving the quality of our operations through regular reviews and improvement initiatives.
2. Improving Quality by Empowering Stakeholders
We understand that employees and suppliers are the means to achieving our quality objectives. Therefore we empower employees throughout J & J Air Parts, Inc. to identify problems, develop solutions, and manage new processes and provide them with the necessary resources and training.